Booking Conditions

This is an English translation provided for convenience. In the event of any discrepancy, the Spanish version prevails.

Japanese Head Spa Booking Policy

At DOJO Málaga By Japanese Head Spa, we value your time and your commitment to your well-being. To guarantee the best experience for all our customers, we have established the following booking policy:

1. Bookings and Confirmations

All bookings must be made through our online booking system or via WhatsApp.

Payment for services will be made online and in advance.

The booking is considered confirmed once you receive confirmation by email from Japanese Head Spa with the full booking details.

2. Cancellations

The company must be notified 24 hours in advance to avoid charges.

The option offered when an appointment is cancelled is to move the booking to a new day.

In the case of gift vouchers, no cancellation is made; the booking will be moved to another day as with a normal appointment and, otherwise, the gift voucher will cease to be valid.

3. Payment and Late Cancellation Policy

If the booking is cancelled with less than 24 hours' notice, 100% of the cost of the booked service will be charged.

A full refund will be made if it is the company that cancels the appointment.

4. Arriving on Time

We recommend arriving at least 10 minutes before your scheduled time so that you can make the most of your experience.

5. Changes and Adjustments

DOJO Málaga By Japanese Head Spa reserves the right to make changes to bookings in exceptional cases, notifying the customer as far in advance as possible.

6. Commitment to Your Well-being

We are committed to offering you the best possible well-being experience. If you have any questions or special requests, please do not hesitate to contact our team.

7. Contact

To make, change or cancel a booking, contact us using the information provided on our website.

Consent

By making a booking with DOJO Málaga by Japanese Head Spa, you accept and understand the terms of our booking policy. We reserve the right to update this policy at any time, and the latest version will be published on our website with the date of the last update.

Thank you for your cooperation; we look forward to offering you an exceptional well-being experience at DOJO Málaga by Japanese Head Spa.